Inlaks Energy renders services in inverter installation in a unique way with Customer Service Response Team who are first class oriented and well experienced in the implementation of inverter system designs for home and industrial purposes. At Inlaks Energy, we believe that total customer satisfaction is only achieved, when a good quality product is supported by attentive and responsive customer care and after sales service.
Whether you are a Channel partner (Distributors) or an end user of one of products, we strive to ensure that you receive the best customer service experience available in Nigeria, Ghana and East Africa. Each of our products and services are supported by qualified and well experienced technical teams all over Nigeria, Ghana and East Africa. We have engineers and technicians who undergo rigorous training by the manufacturers of every of our products. They provide a range of services from site inspection to system maintenance.
We provide training and support to mechanics/engineers, via our Service Inlaks Energy Academy.
Site Inspection and Load Estimation
Our technical team will work with you to determine what kind of inverter you need, depending on your load, usage conditions, priority appliances and budget. If required, we can arrange for a site inspection and load estimation, which will help you to better determine the kind of backup solution you need.
Delivery and Installation
We provide delivery services and also recommend that you always use an Inlaks Energy approved installer for your installation. Our installers will help you understand how the inverter works, and under what conditions it should operate. There are certain guidelines such as which appliances should not be used with an inverter system, as well as certain tips to ensure that your batteries last longer. Our installers will help you understand these, so that you can get the most out of your purchase.
Service and Support
Inlaks Energy has trained service engineers who are situated across every states in Nigeria, Ghana and East Africa. We are always available to provide support to your inverter system, and suggest ways in which you can better manage your energy sources and consumption – to save you money and ensure that you get power when you need it most.