Delivery Information

Inlaks Shipping Delivery and Returns

Delivery

At Inlaks, Business days begin on Monday and end Friday 8am-5pm.

Business stays closed weekends, government announced holidays as well as all public holidays.

Shipping and delivery, after you have placed your order, to your location or to a pick up centre near you is typically within 1-3 business days for all locations within Lagos state and 7-12 days for all locations outside Lagos state.

To track your order, you need to sign in to your account and click My Order and click the specific product you will like to track.

Delivery is to all states in Nigeria. 

Returning A Product:

Inlaks Solar has on sale products that are in very good conditions and that are genuine only.

In cases of unforeseen circumstances, all products considered to have met our return conditions will only be exchanged for another.

We do not offer cash refunds.

When returning a product, it`s accessories, promotional gifts, packaging, invoice and all parts delivered along with it should be returned for it to be considered a valid return or else the return of the product invalid and the product not exchanged.

Our return policy expires after 7 days. i.e after 7 days, you can no longer return products that was ordered and delivered to you.

The products that are eligible for returns are damaged products or wrong products.

Damaged Products are products that developed the fault during our handling/transportation.

Wrong Products are products sent by our company wrongly, due to human errors that you did not order for.

Products that are not eligible for returns include:

*Products that have been installed, used, or altered from their original condition

*Products with tampered or missing serial codes

*Products damaged due to misuse

*Products with broken package seals

*Products with NO returns policy

*we do not accept returns if size does not fit, or if client dislike the product (weight, size, or other personal reasons that has to do with personal taste). We encourage you to carefully check full description of the items and confirm it will meet all your expectations before placing your order.

How we pick up

Contact us within 7 days.

Within 72 hours, you`d be contacted and arrangements made to pick up products at your convenience.

Only one attempt would be made to pick up at your location after these, your item can no longer be returned.

Our drop off Centres can reject the return of your product

*if the return has not been authorized.

* Item is not in its original packaging.

* Item was damaged due to misuse.

*Item is outside the return policy.

*No Return invoice.

A product can be returned back to you if your claim is invalid, or item does not satisfy the return conditions.

 

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